Shipping and Returns Policies
Bishop Company offers FREE shipping discounts for orders starting at just $99.00 for orders placed through bishco.com. NOTE: THIS SHIPPING POLICY DOES NOT APPLY TO ORDERS PLACED BY PHONE OR BY MAIL. If you are a professional user and place an order for $99.00 or more of merchandise and you choose shipping by UPS Ground to one address within the Continental US. If there are any “Oversize or Heavy Weight” products on this order, those products are Exceptions and you will be charged shipping on your entire order. A heavy weight icon appears on our product detail pages and shopping cart pages to identify “Oversize and Heavy Weight” products. If you order any product that has a NO UPS icon, that order needs to be shipped via Truck Freight and a Bishop Company representative will contact you with the transportation charges. Remember only orders that you choose to ship via UPS Ground will qualify for FREE Shipping.
For professional users outside the Continental US or authorized Bishop Company dealers, please refer to the Standard Qualifying Order Amounts chart below for your minimum merchandise purchase total to qualify for FREE Shipping.
If you are a Bishop Company customer that has contract pricing with negotiated minimum merchandise purchase totals to qualify for Free Shipping, those qualifying amounts will show below under the Special Qualifying Order Amounts below.
All orders with shipping destination outside the US will be accepted and a Bishop Company representative will contact you via email to discuss shipping options.
RETURNS - If you are not satisfied with a purchase from us, please feel free to return it. We will accept returns on an unused item in its original packaging within 60 days of purchase.
Please note that the following items may not be returned: Items over 60 days from the date of purchase, Installed SENA communication units, Plant Health Care products (PHC), Engine Power Equipment (after gassed or oiled),or rope or cable sold by the foot.
There are two options for mailing back your return:
- Use our prepaid shipping label and have $4.99 deducted from your refund amount
- Use the carrier of your choice and ship your return to the address below:
ATTN: BISHOP RETURNS
12519 East Putnam Street
Whittier, CA 90602
Select the shipping method that works best for your to access your shipping label and/or packing slip. A packing slip must be included with your package in order for the return to be processed.
You can select your shipping method and access your return documents here:
Standard Qualifying Order Amounts
Shipping within the Continental US:
Free Shipping *with Exceptions = $99.00
Free Shipping *with Exceptions = $299.00
Free Shipping **without Exceptions** = $1,499.00
Shipping to Hawaii or Alaska:
* With Exceptions means any product that is "Oversize or Heavy Weight" is excluded from Free Shipping and will be charged shipping charges.
** Without Exceptions means any product that is "Oversize or Heavy Weight" is included in Free Shipping and will NOT be charged shipping charges.